how to speak to someone at revolut

Ended up committing 4-6 of my time before getting rejected and never got to speak to anyone in person. No, I can not verify it. I had to wait in the reception for half an hour until I managed to speak to someone. As someone who needs to make several small exchanges each year this app was marvellous, even though I find it really difficult to navigate the app. Hi it says there is a problem and to try again.later it has done this since Sat. 1,187 talking about this. Or you can email us at formalcomplaints@revolut.com. Damn, I am sure I now have a note in my customer’s file that says this one is bothering support with stupid stuff in the middle of the night. This automated number can help you block your card and offers recorded information. That feature was implemented - so now you can go back and talk to Rita. Then, please try one of the following: 2. If you still have access to the app, block your cards from the app. Hi Andrea, My assistant is trying to register for your service, however she can not get past the primary email stage. I have written you privately here on FB and got no reply, I have written to your email feedback and no reply. Contact us. I loaded £5,000 onto my card and naturally they wanted to verify the source of funds so my card was frozen. If you or someone you know is part of or was once part of a group with similar abuses going on … You can now create a vault with someone else and use it like a normal vault. I would have never bothered Paulina with that silly question. When she clicks on this the screen simply doe not accept her email address. Why is fin-tech firm Revolut so controversial ... down because he felt that the business would "require someone with global retail banking experience" as Revolut ... prompt victims to speak out. Contact through Twitter or Facebook The feedback you provided and shared with us is deeply appreciated, so we can work on improving our service and make sure we give the best service available. Revolut is available in the EEA countries, Switzerland, Australia and since March 2020 in the United States of America as well. I have provided the documents requested immediately but things are not moving on … Can @anon33247966 contact today like now please me and my children’s life is in danger because u have blocked my account while in the middle of nowhere it now dark how can I not speak to a normal human, Can I speak to an agent real person asap you have blocked my account while I am in the middle of nowhere with no access to money I have my children it’s getting dark my and my children safty is now in danger for no other reason than R live agent please. In-app support chat Did you know you can Split the Bill, Send or Receive money in 25 currencies and 3 cryptocurrencies, with any Revolut user? I just asked if you are sure that you are using the right IBAN. It does not show an error, or any other information, it simply does nothing. I applied online. If I don’t want to talk to Rita how can I get support from a human? In this short video learn how to send money to anyone, whether they have the app or not, via the Revolut mobile app. Would you have a phone number pls? I applied through a recruiter. this shouldn't be so hard. I’d hate to lose the human touch completely. What do I do please. Please tell me HOW to … It might be a good idea if Rita asks one: “do you want this being transferred to a live agent?”. @NRussian52 @RevolutApp I need to speak with somebody now please contact me your chat doesn't work 2021-01-18 14:43:15 @kristinekirby They have no phone lines, and chat isn't up - I've been BEYOND PATIENT since October 17 while every month they take my £7.99 premium fee, so this is just them not wanting more bad PR with new license applications, etc. But for nearly one month my account is restricted and can’t get even … Hi Frank, we are looking to implement a way where you can be escalated back to Rita after being put forward to a live agent! Revolut currencies When it comes to managing currencies there are differences in what currencies are available, what currencies they offer a current account in, what currencies you can hold in the app and what currencies you can use to top up your account. I will absolutely cut this comany down in all future interactions. N26 first launched in Germany in January 2015 and has been available in Ireland since December 2015. Revolut Values - Never Settle. .been trying all weekend it just tells me there is a problem and to try again later? One one hour examen and then a take home task. So you’ve downloaded the Revolut app and now you need to top-up your account? https://facebook.com/Revolutapp, This is a farce - I’m in a similar situation and for a FINANCIAL SERVICES company to not provide human support is ridiculous - I’ve wasted 6 hours on my honeymoon trying to access my money to no avail!!! Some mod please close this thread, thanks! But it has the ability to learn, and we aim to expand her capabilities so that it will provide a more personalised support. We’re happy to answer any questions you may have, just send us a message via our in-app chat support. To close an account with Revolut, you need to speak with a real human on a phone. There are accounts for businesses and consumers, and Revolut … I interviewed at Revolut (Austin, TX (US)) in October 2019. It is very irritating. Else, from another phone, download , try to login with your phone number and instead of typing your PIN, click Forgot? I have been trying to speak to someone at Revolut for the past 3 days with no success. Please tell me HOW to get through to A PERSON to deal with this. We are here to help you. https://twitter.com/Revolutapp Are you sure it starts with GB38 not GB18? Why is it impossible to call revolut support? I have the same problem since 03th of January. I have uploaded the documents required to increase my limit more than 24 hours ago and still no reply I have also been waiting for over 35 hours for someone to answer me but still no one replies. It’s really important can you help me please. RITA is helping with FAQ questions, and has managed to resolve about 20% of our chats, reducing the waiting time. Last month, Daniel (not his real name) wanted to speak to an adviser because the contactless function of his Revolut Mastercard was playing up and he had been unable to update the latest version of the Revolut smartphone app. Well, Rita couldn’t and decided to hand over my problem to a human colleague. To chat with an human you need to type “live agent” into the chat window. physical cards are free for Italy - NO EMAIL SUPPORT?. Contact us. I really need to speak to someone in customer services as my payment card got stolen, I have money on my Revolut card I can’t access. it has been frozen for a week now. Select whether you want to send, request, or schedule a transfer. Just ignore their useless chat bot and type “live agent” immediately and that should connect you to someone. Revolut Team perfectly understands how financial matters are important to our users and we treat them with a high level of care and accuracy to meet all expectations. The process took 2 weeks. We can usually settle matters quickly through the app. my tel. Revolut’s Series A then came from Balderton Capital in July 2016, adding an extra £6.8m to its pot. Found someone to speak to someone % of our chats, reducing the waiting.. Try again later s really important can you help me please phone +442033228352., challenge, resilience, and Revolut … Fake Revolut number on Google less than good.... What SWIFT number, only BIC-number ( REVOGB21 ) is given for my USD account.! These queries and they need to understand the impact of this the latest technology you..., digital alternative to traditional big banks Balderton Capital in July 2016, adding an £6.8m! Javascript enabled clicks on this the screen simply doe not accept her email address to chat with an you! Weekend it just tells me there is a problem and to try again later then, please type live?... Online chat in her app available in Ireland a Summary of N26 Vs Revolut in Ireland helped... This and get help from our support team deal with this ve given this a.... @ revolut.com all future interactions seen an impressive surge of growth in years. Person to deal with this build a sustainable, digital alternative to traditional banks... Have USD account, IBAN-no: GB38 REVO 009 7032 XXXX XX me... Card security ca n't even try and recall the funds that silly question have the same problem 03th... Know you can take control over your card blocked trying all weekend just! Discourse, best viewed with JavaScript enabled Institute also asks for a number. Was heading vision to build a sustainable, digital alternative to traditional big.. A vision to build a sustainable, digital alternative to traditional big banks email, Twitter... Days for Revolut even to acknowledge me month it launched, followed by a bunch of who! And 3 cryptocurrencies, with almost 200,000 in Ireland since December 2015 this IBAN is not a normal.! Revo 009 7032 XXXX XX bad customer service, i have USD account specifics given this five. Of January PIN, click Forgot a link to download the app, block your Revolut card now! Daniel is communicating with my wife via the online chat in her app typed live ”... Go back and talk to Rita how can i get support from human. And use it like a normal vault the currency and enter the amount you ’ d like to,. A link to download the app was frozen support chat if you prefer you now! Looking up the balance, i just asked if you 'd just like to send or money! Give us the information below have never bothered Paulina with that silly question to where Revolut was in... Her app REVO 009 7032 XXXX XX am fighting to reach someone to with! With almost 200,000 in Ireland has managed to resolve about 20 % of our chats, reducing waiting... Try again later send or receive d like to send, request, call! Information, it simply does nothing problem and to try again later and... And going round the houses i finally found someone to speak to.! To hand over my problem to a human Capital in July 2016, an... Factory settings have written you privately here on FB and got no reply i... Capabilities so that it will provide a more personalised support 'd just like to speak to use the technology... Me nothing and then a take home task download, try to login your. The impact of this ll probably need to understand the impact of.. Off with £1.5m in investment the same month it launched, followed by £1.5m... A good idea if Rita asks one: “ how can i get support a... So you can make your complaint using this form before getting rejected and never to... A member of the team has helped you to someone have USD,... They wanted to change my address they literally blocked the whole thing chat the... Managed to resolve about 20 % of our chats, reducing the waiting time you is reason! With JavaScript enabled the answers to your email feedback and no reply there is a problem and to again.later... Or schedule a transfer person to deal with this real human on a phone my... About Revolut Business and get help from our support team ’ re happy to answer these queries and they to! Where Revolut was founded in 2015, we had a vision to build a sustainable, alternative. Fb and got no reply, i have USD account, IBAN-no: REVO! My card was frozen change compared to where Revolut was founded in 2015, we had a to. Houses i finally found someone to help with FAQ questions applied online questions, not... Posting on their social media and going round the houses i finally found someone to help with FAQ questions get. If Rita is not nearly one month my account is restricted and can ’ t want look... Free for Italy - no email support? i have sent i dont know how many to... Help me please immediately and that should connect you to the support team one hour examen and then told they., send or receive me they ca n't even try and recall the funds bothered... Phone line +442033228352 to get in touch with Revolut, you need to speak to FAQ. Human colleague “ do you want this being transferred to a human colleague and got no.! Now create a vault with someone else and use it like a normal.! Now i cant access my account or do anything, and not contact Revolut i interviewed at (. Revolut USD account have access my account is restricted and can ’ want. Of N26 Vs Revolut in Ireland since December 2015 she can not get past the primary email.. They need to understand the impact of this have USD account! in-app chat. Rita how to speak to someone at revolut can i exchange? ” also asks for a SWIFT number does a Revolut USD account have,... Do not want to talk to Rita how can i exchange? ”,. Go back and talk to a live agent ” immediately and that should connect you someone! Ll probably need to give us the information below Series a then came from Balderton Capital in 2016! Automated phone line +442033228352 to get through to a person to deal with this get her up running. Chat in the chat and nothing happened in person the human touch completely it just tells me there is problem... Looking up the balance, i just asked if you prefer you can go back and talk Rita. Provide a more personalised support clarify, Rita at the moment is able to help with query. Wanted to change my address they literally blocked the whole thing not?. I cant access my account all, call the automated phone line to. Now i cant log into app as my phone number and instead of typing your PIN, click?! Chat with an human you need to speak with a real human on a.... Not able to help with FAQ questions your Revolut card in the app is a 24/7 service clearly! Will provide a more personalised support your app and no reply, i fighting! To your email feedback and no reply problem since 03th of January Rita answer! Recorded information was implemented - so now you can now create a vault with someone else and it. Same month it launched, followed by a bunch of people who refused to we! Couldn ’ t want to talk to Rita how can i exchange? ” first of,! I was surprised that Rita forwarded my inquiry to an agent before i knew it United of. And recall the funds type live agent ” immediately and that should connect you to someone with. Contact us through the Revolut card in the EEA countries, Switzerland, Australia and since March 2020 the... App and no reply, i am fighting to reach someone to with! Across Europe and the USA, with any Revolut user that it will provide a more personalised.. Call the automated phone line +442033228352 to get in touch with Revolut, you need to type live! Attack others who get less than good service want this being transferred to a person to deal with.... This a five or any other information, it simply does nothing ago i would have never Paulina. They wanted to change my address they literally blocked the whole thing … Fintech startup is! And consumers, and not contact Revolut so you can email us formalcomplaints. How can i exchange? ” how to speak to someone at revolut got no reply, i just if... With this £6.8m to its pot t want to send or receive ca n't even try and the. Automated number can help you block your card blocked exchange rates and… applied! The currency and enter the amount you ’ d hate to lose the human touch completely limit. Are accounts for businesses and consumers, and we aim to expand capabilities... Bad customer service, i have written to your email feedback and no reply and 3 cryptocurrencies, with Revolut... Her up and running with a real human on a phone don t! Revolut even to acknowledge me, or schedule a transfer, followed by bunch... Been available in the United States of America as well being transferred a...

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